Frequently Asked Questions
Everything you need to know about shopping with Love.com
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Love.com ethically sourced?
Yes, we prioritize partnerships with brands that adhere to fair labor practices and sustainable manufacturing standards to ensure high-quality, ethical products for our customers.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping fees and delivery times for international orders are calculated at checkout.